press release -04170801









Sheriff's Department Implements New Dispatch Technology

Sheriff's Dispatch Center - April 25th, 2008

After several years of research and planning, the Santa Barbara County Sheriff’s Department has implemented a new computer aided dispatch system. The system forms a completely integrated solution that bridges the communication gap between dispatch and the field, and ensures the continual availability of data for real-time sharing of incident information, patient data, and criminal records.

The new system also provides the Santa Barbara County’s Public Dispatch Center with many improvements over its previous system such as automatic vehicle locator and live routing, wireless 9-1-1 and system status management capabilities. “Our new VisiCAD Command and VisiNet Mobile provides us with a more robust communications platform, and we are very please with how the system is performing,” says Commander Sam Gross.

This is a system utilized throughout the County of Santa Barbara in day to day operations for; AMR, County Fire, Montecito Fire Department, Carpinteria / Summerland Fire District, Guadalupe Fire and Police Departments, and Sheriff’s Law Enforcement operations, and ultimately provides a solid foundation to enhance the level of service that we provide to the citizens of Santa Barbara County.

The announcement of the new system also corresponds with National Public Safety Telecommunications Week, April 13-19, 2008, which is dedicated to public safety dispatchers who provide 9-1-1 emergency assistance and honors the men and women who serve as Public Safety Dispatchers.


For more information regarding news related issues
please contact Sgt. Alex Tipolt, Public Information Officer.

Business Hours: (805) 681-4100

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